PRIVACY POLICY
Privacy Policy
- Introduction
Samford Design & Print (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, interact with us online, or use our services.
By using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- a) Personal Information
Personal information includes details that identify you or could reasonably identify you, including:
- Name
- Company name
- Postal address
- Email address
- Phone number
- Any information you provide through enquiry forms, quote requests, or email correspondence
- b) Non-Personal Information
We may collect information about how you use our website, including:
- Browser type
- Device information
- IP address
- Pages visited
- Website traffic and usage data
- c) Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and help us understand website usage patterns. Cookies do not generally identify you personally.
You may choose to disable cookies through your browser settings; however, some website functionality may be affected.
- How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and quote requests
- Provide products and services
- Communicate with you regarding your projects or orders
- Improve our website, services, and customer experience
- Send important updates relating to our business or services
- Maintain internal business records
We will only use or disclose your personal information for the purpose for which it was collected, unless otherwise permitted or required by law.
- Disclosure of Information
We may disclose your personal information to:
- Employees, contractors, or service providers assisting us in operating our business
- Third-party suppliers involved in completing your project or service request
- Professional advisers where required
- Government authorities where required by law
We take reasonable steps to ensure that any third parties handling your personal information do so in accordance with the Australian Privacy Principles.
We do not sell or rent your personal information to third parties.
- Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed as completely secure.
- Accessing and Correcting Your Information
You may request access to the personal information we hold about you and request corrections if necessary.
To request access or corrections, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable privacy laws.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
We encourage you to review this policy periodically to stay informed about how we manage your information.
- Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below.
We will investigate your complaint and respond as soon as reasonably possible.
- Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Samford Design & Print
Email: design@samforddesign.com.au
Website: www.samforddesign.com.au
By using our website, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.